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Repair guide

Better photos.
Better repair advice.

Car scratch and dent repair advice for Sydney drivers: how to photograph damage, prepare a mobile workspace and care for a repaired finish.

01 / Photograph the damage

Take a close-up showing the scratch, dent or scuff, then step back and take a wider photo showing the whole panel. Photograph it in natural light. Include another angle if reflections hide the damage.

02 / Tell us about your car

Include the make, model, year and colour. Let us know how many areas are damaged and whether the area has been repaired before, if you know.

03 / Choose a suitable location

Tell us your suburb and whether the repair will be at home or work. We’ll discuss access, workspace and any requirements before confirming a booking.

04 / After your repair

Follow the drying and care instructions provided by your technician. Ask before washing, polishing or applying products to a freshly repaired area, as the appropriate timing depends on the materials and repair.

05 / Is mobile repair the right option?

Cosmetic scratches, bumper scuffs, minor panel damage, faded outer headlight lenses and wheel kerb rash can require different methods. A photo assessment helps identify the likely scope; extensive collision damage or problems affecting safety or function may need workshop assessment.

Tell us about exposed metal, rust, a loose bumper, cracked lights, wheel air loss or distorted panel gaps. These details help us avoid treating a more significant issue as a purely cosmetic mark.

06 / Paint matching and the finish

Colour, metallic or pearl effects, the panel, previous repairs and existing paint condition affect the refinishing approach. Our licensed spray painters use professional colour matching and explain the proposed repair after assessing your car.

07 / What affects your quote?

The size, depth and number of damaged areas, surface material, finish and access can all affect the work. Include the whole panel as well as close-ups. We discuss suitability, scope and price before confirming the repair.

08 / Workmanship and expectations

The site’s 5-year guarantee applies to workmanship. Ask for the terms applicable to your repair before booking. Your technician will explain repair-specific drying and care advice; avoid relying on a single washing or polishing time for every type of coating.

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